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1996-07-10
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Number: A2CK091390U665
Subject: Incompatible HELP Files between v3.1 Revisions
Date: February 15, 1991
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PROBLEM: Initial shipments of NetWare 386 v3.10a had a prereleased
version of the HELP utility. The released version began
shipping with v3.10a in later shipments. HELP (Folio
PreVIEWS) infobases between the prereleased and released
version are not compatible. Moreover, infobases distributed
in previous versions of NetWare (and the Buyer's Guide) are
not compatible with this newest released version.
SOLUTION: If customers are getting incompatible file messages, they
can update the infobases (.NFO files) with 13TO20.EXE and
20UPDATE.EXE. 13TO20.EXE will update pre-v3.10a infobases
to v3.10a infobases. 20UPDATE.EXE will update v3.10a
prerelease HELP infobases to the released version.
The updated files for customers who received initial
shipment of v3.10a are available in NetWire Library 16 -
HELP2A.ZIP and HELP2B.ZIP.